You’re about to plan your upcoming big event; whether it's a B’nai Mitzvah, graduation, retirement, and you’re not sure where to turn or what to do. Join the club. As many events as I’ve planned over the last, um, forever, I’m always doing something new or something different and end up sourcing vendors I’ve never used before for things I’ve never done before. First place I go? The internet, of course.
Wow, that internet is amazing…PartyPop, Gigmasters, ClevelandDJs.net, I’ll Take Your Pictures.com (just kidding)—you search, you find. But, buyer beware. Unless you have references, you are taking your chances.
Some years ago, a client of mine hired a caterer I had never used. I told her I was worried; I begged her to think again; I think I even got down on one knee. To no avail. As the set up progressed and the caterer didn’t come, the client assured me this caterer knew what they were doing and would be at the temple in plenty of time. That’s a no. They never showed. I called and called but the line was busy, and I soon suspected and confirmed the phone was off the hook. I had an hour (or was it 45 minutes?) during the service to find food for 150 guests. I finally found a bakery that would stay open and at least give me pastry. I sped there; I helped bag and box; I sped back. She kissed me, she hugged me, but never again (I hope).
So, the first piece of advice I have for you is to remember that word of mouth is the best way to find a vendor, a party room or venue, hotel rooms and, yes, even your event planner. If you decide to use an event planner, let them do the leg work (most of us have vendors who are tried and true); if you’re not, call your friends and find out who they have used or know about; ask the other vendors who they might suggest and who they have worked with in the past. And get a contract. And after you sign it, make sure the vendor executes the contract as well.
Why make sure you have a contract? Here’s an example. I can’t tell you how many times clients of mine reserved a room at one of the many facilities in town that have multiple event spaces and months or even days before the event, they are told the venue has another client for the room they thought they had reserved. Did that client have a bigger budget? Did that client have more guests? Who knows? But in the meantime, my clients were moved to different locations within the space and had no recourse because the space wasn’t confirmed in the contract, and oh, by the way, they signed the contract but never received back an executed contract. The moral of the story? You can never have too much detail. How many photos do you get for the price you are paying? How long will the DJ play? How many breaks will the band take? Will every kid get a wax hand to take home or will the vendor run out of time?
I don’t mean to scare you. Most mitzvahs, graduations and retirements come off without a hitch. Just make sure you reserve the most important vendors first (your space, your DJ, your photographer) since, as you know, there are multiple events each weekend. And then relax. It will all fall into place.
One last thing. When using any vendor, make sure you have the total price “out the door,” and there are no surprises. Little things like delivery, installation, after hours tear down can really add up. And those rented chafing dishes can really get expensive! That’s if the caterer shows up!